JOB OPENING:

Junior Technical Sales Officer

This is a sales-focused role, not an administrative position.

The Junior Technical Sales Officer handles customer inquiries, follow-ups, and onboarding support for Mobi-Water’s solutions. The role involves frequent phone and WhatsApp communication, explaining how our systems work, preparing quotations, and consistently following up with interested clients.

If you enjoy speaking to customers, organizing information, and learning how technical products work, this role may be a good fit.

Key Responsibilities

• • Receive and respond to customer inquiries via phone, WhatsApp, and email

  • Explain Mobi-Water solutions clearly in simple, non-technical language

  • Qualify customer needs and record inquiry details

  • Prepare quotations using standard templates

  • Follow up on sent quotations and previous inquiries

  • Re-engage past leads and dormant inquiries

  • Coordinate site visits and hand over complex technical questions to the technical team

  • Support customer onboarding and installation coordination

  • Maintain accurate lead and follow-up records

Who This Role Is For

• Someone comfortable making and receiving phone calls
• Someone organized and disciplined with follow-ups
• Someone interested in learning technical products
• Someone who prefers structured work over aggressive selling

Requirements

• Diploma or degree (Business, ICT, Marketing, Engineering, or related field)

• 0–1 year experience in sales, customer support, or technical support

• Strong communication skills

• Comfortable using phone, WhatsApp, email, and basic spreadsheets

Added Advantage:

• Experience selling or supporting water systems, utilities, plumbing, solar, or hardware products